Quanta Technology is an independent technology, consulting, and testing company providing business and technical expertise along with advanced methodologies and processes, to utilities and others in the power and energy industries. Our mission is to provide unparalleled value to our clients in every engagement across the value chain by using advanced software and hardware, laboratories, and custom tools for a holistic approach to practical service and the most insightful thought leadership in the industry.
At Quanta Technology, our people define us. We value a company culture based on core values of diversity, teamwork, respect, accountability, innovation, and entrepreneurial spirit. Not only will you get the chance to work alongside industry thought leaders, but the opportunity to become a thought leader yourself. We’re focused on creating an environment committed to employee growth. That is achieved by ensuring a quality workspace, allowing flexible schedules, and through our training & mentoring programs. Quanta Technology is committed to an equal-opportunity workplace.
POSITION OVERVIEW
The Senior/Lead Application Support Administrator will play a crucial role in the administration, maintenance, security, and optimization of the organization’s financial applications and databases. This position ensures the smooth operation, high performance, and integrity of critical financial systems, including those for accounting, banking, trading, and reporting.
Key responsibilities include overseeing daily operations, supporting users, managing system integrity, implementing security measures, ensuring regulatory compliance, and enhancing system performance. The role involves maintaining data accuracy, providing technical support to end-users, and offering technical guidance across the organization. The Administrator also collaborates with external consultants to meet project timelines and deliverables. The ideal candidate will have a strong background in database administration and financial application support, ensuring the effectiveness and reliability of the organization’s financial operations.
KEY RESPONSIBILITIES
- Oversee the daily operation of financial applications and databases to ensure reliable and efficient functioning.
- Develop, document, and maintain policies/ procedures (Access/Change Management/Operations), as well as associated training plans for system administration and appropriate use.
- Perform regular updates and maintenance tasks to keep systems current.
- Implement robust security roles/permissions adhering to Segregation of Duties (SoD) to protect data integrity and confidentiality.
- Ensure compliance with relevant regulations and standards by localizing IT controls and enforcing additional policies based on contractual or regulatory requirements.
- Monitor the security of applications /associated systems including databases/operating systems and collaborate with the corporate security team as needed.
- Understanding of database functionality and basic concepts is necessary. The individual should be capable of managing databases required for the applications, performing routine tasks, and collaborating with vendors or subject matter experts for complex issues.
- Maintain documentation for operating procedures, system changes, and logs to meet SOX requirements.
- Monitor and resolve performance/ system alerts/errors to ensure quick and accurate data processing.
- Maintain accuracy and consistency of data across financial applications and databases.
- Provide prompt technical support and troubleshooting assistance to end-users and ensure resolution.
- Enter, track, and update incidents and changes in the ticket management system.
- Serve as an advisor to senior leadership and stakeholders to ensure applications support business needs.
- Identify areas for improvement in financial applications and databases.
- Work with internal teams and vendors to implement enhancements and updates.
- Assist/perform user acceptance testing of new changes in financial applications and document the results.
- Manage system integration to streamline cross-departmental processes.
- Create and maintain documentation for systems, processes, and procedures.
- Generate regular reports on system performance, security, and compliance.
- Configure specific modules such as financial management, material management, accounts payable, Fixed Assets, etc.
- Handle import and export functionalities for data related to General Ledger, Receivables, Payments, Taxes, etc.
- Collaborate with external consultants for specialized projects and ensure compliance with project timelines and deliverables.
- Ensure regular backup and recovery processes to maintain data integrity.
- Oversee and determine timeframes for IT projects including system updates, upgrades, migrations, and outages.
- Perform installations, patches, upgrades, capacity planning, and performance tuning through an approved change management process.
- Demonstrate project management abilities related to system updates or new implementations.
- Provide comprehensive user training on new system features.
REQUIRED QUALIFICATIONS
EDUCATION & EXPERIENCE
- Bachelor’s degree in information science or computer science, Associate/Diploma in IT or Engineering related field.
- 5-7 years of experience in database administration, including installation, configuration, and maintenance and managing financial/operational/cloud/SaaS applications
SKILLS & SYSTEMS
- In-depth understanding of at least one financial application like Deltek Vantage Point, Trimble Spectrum, ViewPoint, JD Edwards, Oracle Financials, SAP, NetSuite, Microsoft Dynamics 365, Infor ERP, Sage Intacct/300, Epicor ERP, IFS Applications, Workday, SAP Business One, or similar systems.
- Expertise in at least one of the relational database management systems (RDBMS) such as Microsoft SQL Server, Oracle, MySQL, or PostgreSQL. Demonstrated knowledge of the operating systems – Windows
- Understanding of Active Directory (Accounts, Groups, GPs, Security)
PREFERRED QUALIFICATIONS
EDUCATION & EXPERIENCE
- Bachelor’s degree in Information Science, Computer Science, or IT; certifications like Microsoft Certified: Azure Developer Associate, Certified Scrum Developer (CSD), Project Management Professional (PMP), Azure Database Administrator Associate, Oracle Database Administrator Certified Professional (OCP), CompTIA A+, Network+, Security+, ITIL Foundation Certification, Azure Administrator Associate, CISSP, CISA, AWS Certified Database – Specialty
- Familiarity with financial processes and modules like General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Budgeting.
- Some experience with scripting languages (e.g., PowerShell, Python) for automation.
SKILLS & SYSTEMS
- Proficiency in SQL and PL/SQL for database querying and programming.
- Experience with middleware integration software (e.g. Boomi) a plus
- Self-starter who can work independently while supporting the needs of the team.
- Excellent oral and written communication skills.
- Strong decision-making skills.
- Strong organizational skills.
- Comfortable interacting with all levels of management.
- Strong problem-solving skills for efficiently resolving system issues.
- Collaborative work style due to extensive interaction across departments.
- Flexibility and adaptability to swiftly handle changing priorities or technologies.
LOCATION
Quanta Technology has offices in Raleigh, NC, Markham, ON, Lombard, IL, and San Clemente, CA. We offer hybrid employment that supports a blend of in-office and remote work.
WORKING CONDITIONS
- The Administrator will have to spend long hours sitting and using office equipment and computers, which can cause muscle strain.
- Work may require overnight national and international travel.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The employee may be asked to perform other job-related duties as required.
At Quanta Technology, we offer a challenging and rewarding work environment where our employees are encouraged to grow and develop their skills. We are committed to providing equal employment opportunities for all individuals and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. If you are interested in becoming a part of our team and possess the required qualifications and experience, we encourage you to apply for this exciting opportunity.