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Workforce Transformation: Powering the Utility of the Future


Virtually every component of the utility industry—the business models, the technology, the customer experience, et al.—is currently experiencing transformation. With nearly $800 billion dollars in grid infrastructure and operations investments expected over the next decade, the notion of dynamic wide-scale change is no longer merely an over-used and under-defined buzzword; it is fast becoming the primary work of utility companies.

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